1. Who will meet me when I land at Kayseri or Nevsehir airport? A member of our Azure Voyage team will be waiting for you at the arrival exit gate with a sign bearing your name and a warm smile. Even if your flight is delayed, our team will be there for you; so from the moment you land, you are in safe hands.

2. What is the difference of staying in a Cave Hotel? The true spirit of Cappadocia is hidden within these unique structures carved into the rocks. Unlike standard hotels, our cave hotels combine the historical texture of the region with modern luxury. These rooms, which stay naturally cool in summer and warm in winter, will make you feel like you are living in a fairytale.

3. What exactly are the advantages of upgrading to the "Gold Package"? While the hotels in our standard package are of very high quality, you may wish to take your holiday to the next level. By upgrading to the Gold Package, you can pamper yourself at the region's most iconic hotels, such as Zeydem Cave Suites or Mithra Cave Hotel, which offer elite views—perfect for watching the balloons rise right from your terrace.

4. We want to join the hot air balloon tour; how can we guarantee our spot? Hot air balloon tours are subject to weather conditions and are in extremely high demand, meaning they fill up very quickly. To avoid disappointment and to stay protected from last-minute price increases, we highly recommend adding this request to your package during the initial booking process so we can secure your spot early.

5. Are the hikes during the tour physically demanding? The walks we take through the Red Valley and Rose Valley are moderate-level routes designed for you to soak in the nature. We move at a pace that guests of all ages in good health can enjoy. All you need to bring is a pair of comfortable, non-slip walking shoes!

6. Are drinks included with the lunches? The local lunches included in our tours feature the freshest flavors of Anatolian cuisine. While the cost of the meal is covered in your package, any alcoholic or non-alcoholic beverages you choose to enjoy can be paid for individually at the restaurants.

7. In which language is the guiding service provided? Our boutique group (Regular) tours are guided by professionals in English. However, if you would like to plan a completely Private tour, we can provide guides in different languages such as Spanish, Russian, or Italian upon request.

8. Can you provide transfers if we are staying in an Airbnb? Absolutely! Our "door-to-door" service philosophy applies to Airbnb stays as well. If you are staying on a very narrow street where our vehicle cannot enter, we will arrange a meeting at the nearest and safest point to ensure your transfer is seamless.

9. What is the luggage limit for the flights? For your domestic flights, our package prices generally include a 15 kg checked bag and an 8 kg carry-on bag. If you expect to have more luggage, please let us know at the time of booking so we can make the necessary arrangements for you.

10. Why is the 3rd day of the tour planned as free time? Based on our experience, we’ve found that guests appreciate a bit of breathing room for personal discovery before their return journey. You can spend your final day shopping in the local markets or simply sipping coffee on your cave hotel terrace. When it is time for your flight, your transfer vehicle will be waiting right at your door!